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At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:
My garage chain came undone. The tech arrived and said he’ll do a safety inspection which I taught was a food offer. But when the inspection was done the tech gave me two options. One to fix the issue would cost me right at $350.00 and the other option wash new motor for $525.00 and belt. Come to find out it was just a plastic bushing that shattered on the adjustment cable that fell off the gear causing the chain to become loose and was a quick and easy fix that cost me $100 when I went with a different company. These guys wanted to basically charge me to hang a new motor and belt for a simple fix as a $2 bushing that caused my chain to sag and fall off track. Was deff disappointed with your team than came out and didn’t even offer the option of replacing the bushing and adjusting the tension on the chain. I paid the service fee of $50..now I’m done with this company before even getting involved. Sad they didn’t even offer a charge to replace the plastic bushing and adjust the tension in the chain. Sorry won’t be using this company again.
My garage chain came undone. The tech arrived and said he’ll do a safety inspection which I taught was a food offer. But when the inspection was done the tech gave me two options. One to fix the issue would cost me right at $350.00 and the other option wash new motor for $525.00 and belt. Come to find out it was just a plastic bushing that shattered on the adjustment cable that fell off the gear causing the chain to become loose and was a quick and easy fix that cost me $100 when I went with a different company. These guys wanted to basically charge me to hang a new motor and belt for a simple fix as a $2 bushing that caused my chain to sag and fall off track. Was deff disappointed with your team than came out and didn’t even offer the option of replacing the bushing and adjusting the tension on the chain. I paid the service fee of $50..now I’m done with this company before even getting involved. Sad they didn’t even offer a charge to replace the plastic bushing and adjust the tension in the chain. Sorry won’t be using this company again.
- Joseph Bellow